News & Announcements

Cary PD Invites the community to celebrate Cary Night Out with them in Downtown Cary

For more upcoming events please visit our Event Calendar

Cary Town Hall | 316 N. Academy St. | Cary, NC 27513
(919) 469-4000 | www.townofcary.org
© 2015 Wendy C Burgess

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Emergency Information

If you suffer or witness a threat to life or property, dial 9-1-1.

However, during hurricanes, snow storms, and in other sorts of emergencies that affect large portions of Cary, the Town will be getting the word out to you as soon as possible and in many different ways. We always post information as it happens on our website, our social media outlets.

We use the 24-Hour Town Hall telephone service to provide recorded message updates, and we utilize Town Hall TV (cable channel 11) to update you as well. For most weather-related emergencies, we'll activate our telephone hotline-469-4090 for you to call to speak to a real person.

PLEASE DO NOT CALL 9-1-1 UNLESS you have a LIFE-THREATENING problem.

To speak with someone reguarding non life threatening concerns, please call 469-4001.

Cary Town Hall | 316 N. Academy St. | Cary, NC 27513
(919) 469-4000 | www.townofcary.org
© 2015 Wendy C Burgess

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Utilities & Services

Public Works and Utilities Operations Center

400 James Jackson Avenue
Monday - Friday 8:00 AM to 5:00 PM
(919) 469-4090
(919) 469-4012 * Outside normal hours

Cary Town Hall | 316 N. Academy St. | Cary, NC 27513
(919) 469-4000 | www.townofcary.org
© 2015 Wendy C Burgess

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Cary Town Hall | 316 N. Academy St. | Cary, NC 27513
(919) 469-4000 | www.townofcary.org
© 2015 Wendy C Burgess

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Cary Parks, Recreation & Cultural Resources

It is the mission of the Cary Parks, Recreation & Cultural Resources Department to serve, educate, and enhance life for the citizens of Cary. The professional staff plans and provides a variety of recreation, sports, environmental, historical and cultural arts programs and services.

Cary Town Hall | 316 N. Academy St. | Cary, NC 27513
(919) 469-4000 | www.townofcary.org
© 2015 Wendy C Burgess

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Transportation Department

For general C-Tran Fixed Route information, please call (919) 485-7433.

Cary Town Hall | 316 N. Academy St. | Cary, NC 27513
(919) 469-4000 | www.townofcary.org
© 2015 Wendy C Burgess

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Event Calendar

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Events This Month
  • Park After Dark 7:00 PM - 9:00 PM
    Wed June 3
  • Cary Night Out 5:00 PM - 8:00 PM
    Sat June 6
  • Town Council Meeting 6:30 PM - 8:30 PM
    Mon June 8
  • Yoga Day 7:00 AM
    Free classes all day
    Wed June 17
  • Lazy Daze Festival Sat 8:00 AM - 7:00 PM
    Sun 12:00 PM - 6:00 PM
    June
    27-28

Cary Town Hall | 316 N. Academy St. | Cary, NC 27513
(919) 469-4000 | www.townofcary.org
© 2015 Wendy C Burgess

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Home

Cary Town Hall | 316 N. Academy St. | Cary, NC 27513
(919) 469-4000 | www.townofcary.org
© 2015 Wendy C Burgess

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Cary Fire Department

firetruck

The Cary Fire Department is organized into four divisions: Administration, Logistics, Operations and Training. The Cary Fire Department currently has 219 employees who serve a population of more than 147,000 in a 57.56 square mile area.

Contact Us

Town of Cary Fire Department Administration

100 N. Academy Street
Monday - Friday 8:00 AM - 5:00 PM
(919) 469-4056

Cary Town Hall | 316 N. Academy St. | Cary, NC 27513
(919) 469-4000 | www.townofcary.org
© 2015 Wendy C Burgess

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Cary Police Department

policecar

Dial 9-1-1 for EMERGENCY assistance
(Police / Fire / EMS)

NON-Emergency Police response, please call (919) 469-4012 - 24 hours a day, 7 days a week.

For all other Police Department administrative matters, please contact the specialized unit associated with the matter about which you are inquiring.

Town Hall Campus 120 Wilkinson Ave

Cary Town Hall | 316 N. Academy St. | Cary, NC 27513
(919) 469-4000 | www.townofcary.org
© 2015 Wendy C Burgess

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Utilities

The Town of Cary's Utilities Department provides an adequate and safe water supply to citizens of the towns of Cary, Apex, and Morrisville as well as the Raleigh Durham International Airport and the Wake County portion of the Research Triangle Park

Customer Service

Monday - Friday 8:00 AM - 5:00 PM
(919) 469-4090
(919) 469-4012 * Outside normal hours

Cary Town Hall | 316 N. Academy St. | Cary, NC 27513
(919) 469-4000 | www.townofcary.org
© 2015 Wendy C Burgess

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Sewer Overflow or Stoppages

When a stoppage or sewage overflow occurs contact the Public Works & Utilities Customer Service Department.

During normal business hours

(919) 469-4090

Outside of normal business hours

(919) 469-4012

The Town will assess the stoppage to determine if the blockage is on the Town's side of the sewer line or the home-owner's side of the sewer line.

The Town of Cary will clear blockages that occur in the main sewer line or in the sewer lateral, from the main line to the clean out pipe at the edge of the property. The sewer clean out is a vertical, capped, 4" pipe that provides direct access to the sewer system.

Homeowners are responsible for blockages that occur in the sewer lateral, located between the clean out pipe and the dwelling. If there is no clean out pipe at the edge of the property, the homeowner is responsible for blockages that occur anywhere in the sewer lateral.

Cary Town Hall | 316 N. Academy St. | Cary, NC 27513
(919) 469-4000 | www.townofcary.org
© 2015 Wendy C Burgess

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Whenever a customer experiences a water leak inside a home or business, the main water shut off valve should be located and turned off.

If the valve cannot be located or shut off, call Public Works & Utilities Customer Service to have the water meter shut off so repairs can be made.

During normal business hours

(919) 469-4090

Outside of normal business hours

(919) 469-4012

The homeowner is responsible for repairs both inside the home and from the dwelling to the water meter.

The Town is responsible for repairing leaks in the street or between the street and the meter.

If there is an unusual increase in water consumption on your Town of Cary utility bill, consider checking around the hot water tank and underneath the house for water leaks. Toilets can also be checked for leaks by performing a dye test.

Contact our Finance Department at
(919) 469-4050 to further discuss a water consumption increase or contact the Water Conservation Assistant at (919) 469-4387 to schedule a water audit.

Cary Town Hall | 316 N. Academy St. | Cary, NC 27513
(919) 469-4000 | www.townofcary.org
© 2015 Wendy C Burgess

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Alternate Day Watering

Residential Customers:

Odd-number addresses
Tuesday, Thursday and Saturday

Even-number addresses
Wednesday, Friday and Sunday

Drip irrigation and watering by hand (with cans, wands, hand-held hoses) is allowed any day of the week. You must actually be holding the watering hose, can, etc. Watering by hand cannot occur unattended.

Business Customers:

Odd-number addresses
Tuesday, Thursday and Saturday

Even-number addresses
Wednesday, Friday and Sunday

Drip irrigation and watering by hand (with cans, wands, hand-held hoses) is allowed any day of the week. You must actually be holding the watering hose, can, etc. Watering by hand cannot occur unattended.

No automated watering devices allowed on Mondays.
Read the ordinance (Sec. 36-80)

Exceptions

A 45-day exemption to the alternate day rule is available for establishing new grass and for seasonal reseeding. Registration is required. Watering restrictions do no apply to washing of cars, driveways, houses, etc. Use of reclaimed water, well water or ponds does not need to follow the alternate date watering schedule.

The Need for Conservation

Demand for water in summertime can double the demand during winter. To help the Town meet demand during peak usage, customers should water lawns no more than 1 inch per week, including rainfall.

Enforcement

Residential customers who violate the Alternate Day Watering rule receive an oral or written notice. Repeat violations can lead to civil penalties of $100 for the first citation, $250 for the second and $500 for the third. Nonresidential customer fines range from $250 to $2,000.

Contact

Utilities Department

(919) 469-4090

Cary Town Hall | 316 N. Academy St. | Cary, NC 27513
(919) 469-4000 | www.townofcary.org
© 2015 Wendy C Burgess

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Garbage Pick up schedule

Find out your collection day and recycling week by using our online mapping tool.

Cary Town Hall | 316 N. Academy St. | Cary, NC 27513
(919) 469-4000 | www.townofcary.org
© 2015 Wendy C Burgess

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Find out your collection day and recycling week by using our online mapping tool.

Cary Town Hall | 316 N. Academy St. | Cary, NC 27513
(919) 469-4000 | www.townofcary.org
© 2015 Wendy C Burgess

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Yard waste is collected on the same day as your household garbage and recycling online mapping tool.

Cary Town Hall | 316 N. Academy St. | Cary, NC 27513
(919) 469-4000 | www.townofcary.org
© 2015 Wendy C Burgess

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Dog Park at Godbold Park

2050 Northwest Maynard Road

The Town of Cary’s first dog park provides a place for dog owners to let their pets run free safely and legally without a leash. The park is approximately one acre and located adjacent to Godbold Park, near the corner of Northwest Maynard and Chapel Hill Roads.

Annual Memberships & Day Passes

Pet owners can purchase an annual membership or day pass at any Cary community center. Membership cards and day passes will allow entry through an electronic gate.

Resident Fees

  • Single Dog $40
  • Multi Dog $60
  • Day Pass $5

    • Non-resident Fees:

  • Single Dog $80
  • Multi Dog $120
  • Day Pass $10

    • Cary Town Hall | 316 N. Academy St. | Cary, NC 27513 | (919) 469-4000 | www.townofcary.org
    © 2015 Wendy C Burgess